Take It Easy Personal Concierge Inc.

Take It Easy Personal Concierge Inc.
Take It Easy

About Take It Easy Home Care

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Toronto, Ontario, Canada
Take It Easy Personal Concierge is Toronto's premier luxury boutique concierge firm. We don't just run a business, we actively work to help our clients understand the true value of time. Our goal is to improve lives, have fun and rock out on a daily basis.

Monday, April 23, 2012

Choosing the correct Senior Transportation Service - Part #1

Today I was scheduled to pick up a client and drive her to a physio appointment. I showed up and she was in a bit of a panic. The CCAC PSW that was supposed to be there to look after her husband who has Alzheimer's never showed up.

So, the 3 of us got into my car and I drove her to the physio appointment. I stayed in the waiting room with her husband.

I have to tell you that my appreciation for PSWs grew exponentially today.

I was only with this man for an hour and about 20 minutes in I was totally exhausted. PSWs are on the front line doing this type of work all day, every day.

How do they do it? Why are they getting paid the same rate as the person serving me coffee? Why are people hiring companies that do not employee PSWs as drivers?

I don't want to mislead anyone. I am not a PSW, but I was quickly on the phone to the head of my PSWs with a million questions about how I should properly handle the situation.

Could you imagine if this family had hired a traditional taxi or van service? I guess the physio appointment would have had to be cancelled or worse. I don't even want to start thinking about the possible outcomes.

There are many reasons why PSWs should be hired for senior specific transportation and this should be reason #1.

We never know when there will be unplanned schedule changes or emergencies. Wouldn't you want the person showing up at your loved one's door to be properly trained and prepared to handle these situations. I know I wouldn't trust my loved ones to anything less.

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